If you have booked your stay or safari through Pilanesbergnationalpark.org we would love to hear about your experience with us.
If you would like to comment on our service, please visit us on TripAdvisor.
Our travel consultants are on hand to make sure your booking process is a smooth one and giving us valued feedback will ensure we keep our service up to the highest standard.
This is what they had to say:
From: Gail Barnard
Date: 12 June 2017
Comment: Stephanie assisted me with our booking to Bakubang and her service was fantastic! I will make all my future booking through Biggestleaf Travel!
From: Manali Shah
Date: 06 June 2017
Comment: Jenny helped us finalize our bookings at Bakubung Lodge. She was very patient and supportive throughout the process and helped us find the right lodge where our 5 year old could also accompany us on the game drives. It was a full package we received so we did not have to worry about anything once we were picked up until the time we were dropped!
From: Eric Bertrand
Date: 30 May 2017
Comment: Stephanie has been amazing and very helpful despite us changing our plans a couple of times.
From: Falk Ritzau
Date: 18 May 2017
Comment: Many thanks to Anna Ginsberg for organizing my trip to Pilanesberg. It was really an efficient way to make it happen. Very quick response and consideration of special wishes and opportunities. Well done!
From: Landys & Ximena Castillo
Date: 08 May 2017
Comment: Thanks for helping us with the booking and planning of this experience, I have to say that it was amazing and even better than we expected. The team that was at the tents was splendid in service, security, and hospitality. My husband and I are vegans and the food they cooked for us was delicious. The game drives were exciting, because the safari guides we super engaged in making sure we see all the Big 5! Overall an outstanding selection of company and the Pilanesberg National Park was beautiful and full of beautiful and amazing animals!
From: Nicky Farrell
Date: 25 April 2017
Comment: Dealing with Kim was an absolute pleasure, efficient and very helpful. Thank you.
From: Birgit Bekker
Date: 21 April 2017
Comment: Stephanie has been very responsive, professional and very helpful. What a pleasure, even for a little one night booking she was on the ball.
From: Stacey Bark
Date: 19 April 2017
Comment: A big thank you to Stephanie Demmler for her fantastic customer service in booking our trip to Pilanesberg National Park. She was able to recommend the most suitable accommodation for us, answer all our questions and responded so quickly to emails. Can’t wait for our trip!
From: Karen van Deventer
Date: 11 April 2017
Comment: Jenny assisted me with our booking at the Ivory Tree in Pilansberg. From day one, she was efficient and effective. Very friendly and professional. It feels like I have known her for ever, while we only chatted on email. This is how special she made me feel, like she is my own personal travel agent 🙂 Thank you Jenny, your company can only grow from strength to strength with employees like you.
From: Christelle Kruger
Date: 11 April 2017
Comment: Thanks to Anna Ginsberg for helping to organize a trip to Pilanesberg! She went above and beyond to make sure we are helped with our impossible dates.
From: Godwin and Galaletsang Moumakoe
Date: 10 April 2017
Comment: Thanks a lot Jenny! You were of great help on our trip to Bakgatla lodge! Excellent service, keep it up.
From: Luis Wilson
Date: 06 April 2017
Comment: Excellent service, they were able to get the accommodation for me and my family and the balloon ride, thanks Meghan and Jenny.
From: Dylan Grobler
Date: 06 April 2017
Comment: Thank you Anna Ginsberg for the prompt service and assistance with making our reservation. Highly recommended!
From: Giuseppe Locardi
Date: 05 April 2017
Comment: Thank you Stephanie Demmler for assisting us with our booking at the Bakubung Bush Lodge. Stephanie was very helpful and gave us guidance and advice to find the right Lodge. Good service, efficient in the whole booking process and what really makes the difference is her customer centric, courteous way to manage the whole process. Thank you Stephanie.
From: Abdullah Albinali
Date: 31 March 2017
Comment: Many thanks to Adelene Scotchman for a great booking experience. We are sure our family’s game drive next week will be just as great. Keep up the good work.